Recent surveys still show that less than 1% of consumers were satisfied with their vehicle purchase experience. Generation “Y” values this experience three times more than the design of the product itself.
While it will take several stages of evolution for all of this to become reality, the first stage is already here. So if you want to be a player, start immediately taking steps to improve the environmental self-image of your organization, and take personal interest in your employees and their personal development. Convergent Alliance is completely focused and ready to hold hands with those who welcome the change.